Terms

This service is operated by Forge Digital Services Ltd, and using it means accepting these terms. It is a company registered in England and Wales, number 17421027, with its registered office at M20 Maidstone Studios, Vinters Business Park, New Cut Road, Maidstone, England, ME14 5NZ.

Forge Digital Services Ltd develops and publishes its own software: subscription web applications for small businesses, designed, built, hosted and supported in house rather than under contract to anybody else.

These terms cover PostMinder. Other products the company sells are bought separately and carry their own terms, so nothing here gives you a right to them or ties your subscription to them.

PostMinder builds a profile of your business, from your website or from the answers you give us instead, and writes your marketing content from it. Nothing goes out until you have approved it.

Your plan sets how many pieces of content we write each month. A piece is one post, article or update, written or rewritten. Planning your month and finding ideas cost nothing. The first 2 rewrites of any piece are free, and the allowance resets on the same date each month (the day you signed up, or once you pay, the day your subscription renews) rather than rolling over.

Where you connect one of your accounts to PostMinder, you authorise us to publish the content you have approved to that account, at the times you have scheduled it. You can disconnect any account at any time, from your settings, and we stop.

We publish only what you have approved. Some things we prepare and hand to you ready to go instead. A personal Instagram account cannot be published to by any software. We do not publish Stories. A video for Instagram is published as a Reel. Blog articles are never published for you either, deliberately, because they go on your own website where the address and the tags have to match how your site is built.

We cannot promise a network will accept a post. Where one refuses or is unreachable, we tell you and the content waits for you.

Everything written for you belongs to you. Keep it after you cancel, edit it, publish it wherever you like.

It is also yours to check. The product is built not to invent facts about your business, and it is instructed never to state prices, qualifications, awards, guarantees or statistics it was not given. It is still an AI writing at speed, and it can be wrong. You are the last read before anything is published, and you are responsible for what you publish, including whether it is accurate and whether it complies with the rules of your trade.

We do not promise results. No traffic figure, no ranking, no enquiry count. Anyone promising you those is guessing.

If you give us a website, it must be one you own or are entitled to act for, and the same goes for any account you connect. Do not use the service to produce anything unlawful, misleading, or designed to impersonate somebody else. Do not attempt to break, overload or work around the limits of the service.

Keep your sign-in details to yourself. An account is for one business owner and the plan sets how many businesses it may cover, from 1 on Free to 3 on Pro.

Paid plans are billed monthly in advance, in pounds. Prices are shown on the pricing section and include no hidden charges.

You can cancel at any time from your settings. Your plan runs to the end of the period you have paid for, and your content stays yours.

We do not refund part months. If you cancel in the middle of a month you keep the plan until that month ends, and we do not charge you again.

If you are buying as a consumer rather than for a business, you have a legal right to cancel within 14 days of subscribing and get your money back. That right is yours whatever the rest of this section says. Everyone gets a free month before paying anything, so you can see what the service does before it costs you.

If an account is being used for something unlawful, or in a way that damages the service for other people, we may suspend it. We will tell you why, and give you a chance to put it right where that is possible.

The service is provided as it is. We work to keep it available and correct, but we do not guarantee it will be uninterrupted, that the content will suit every purpose, or that our AI provider will always be reachable.

Where the law allows us to limit our liability, our total liability to you is limited to what you have paid us in the twelve months before the claim. Nothing here limits liability that cannot lawfully be limited.

If these terms change materially we will say so before the change applies to you. Continuing to use the service afterwards means accepting the new version.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

If you are a consumer living somewhere else, you keep the benefit of any protections your own country gives you that cannot be signed away. Nothing here takes those from you.